Webinar
Transform your Microsoft Teams into a customer experience Contact Centre with Cytrack
Join Andy and Taupheeq from Cytrack in this 15 min webinar and you'll discover...
- How Cytrack's modular system works with and integrates with Teams natively.
- The reasons why organisations are using Cytrack solutions in combinations with Microsoft Teams.
In this short presentation, we'll highlight the main features demonstrating:
- Customer interactions across voice, chat, SMS and social media.
- Agent interactions with CRM integration.
- Voice recording solutions for business quality assurance and compliance.
- Powerful, visual dashboards and business analytics reporting solutions.
After the webinar, we are providing a special offer of free consulting and/or a more detailed no obligation demonstration fitted to your unique requirements, with one of our senior consultants. This is a great opportunity to get more tailored information for your organisation.
Click Register Now for a range of times and days available - and see how we can help you drastically increase your customer experience.
Trusted applications on the Microsoft Teams Store
Modular communications applications and native contact centre for Microsoft Teams by Cytrack
Cytrack is a Microsoft Gold certified application and integration partner and Microsoft Awards winner for platform innovation and excellence. Cytrack is an ISO 9001 accredited business for software design, implementation, training and support and has been developing software since 1995.
Our solutions for Teams are all available now right from your own Teams system, Our products have been tested and validated by Microsoft. Just click on the three “…” on the side of your Microsoft Teams interface and search for any of our products shown on the image to the right here to add them to your environment.
Communications Solutions for Microsoft Teams
- Add 'Phone System' — turns Microsoft Teams into your business phone system
- Add 'CyReport — reporting and analysis on your Microsoft Teams activities and usage
- Add 'CyRecord' — voice and screen recording with call reporting and analysis
- Add 'CyCX' — contact centre solution for omni-channel collaborations & customer experience
Used by businesses both large and small
From well known industry names to those you don't, some of our clients are global leaders, some of our customers are successful small businesses with just 3-4 seats
Modular, integrates and interacts — enable collaboration for your people
Huge benefits of integrating contact centre functionality - Beyond meetings, chat and collaboration, enterprises are looking for more value from this platform and exploring how to customize it to their needs. Adding in voice calling and contact centre capabilities are a natural follow-on.
The result: a single communications and collaboration platform that enables collaboration between business users and contact center agents.
Or request a demo now
If you're convinced already and would like to skip the webinar and speak with one of our team now — please click the button below…
About us
Cytrack has been developing communications software applications since 1995. We are a Microsoft Gold certified application and integration partner, and Microsoft Awards winner for platform innovation and excellence. Cytrack is an ISO 9001 accredited business for software design, implementation, training and support. Our solutions are delivered to over 30 countries around the world by our network of international partners and support centers
Business Communication Transformation
In an always connected world, customer expectations have never been higher.
Cytrack revolutionsises relationships and customer experiences through cloud telephony, contact centre, social engagement and AI solutions.
We amplify what you do well, using digital technology to build differentiation and resilience.