We are certainly living in what seems to be the craziest of times.

Around the world countries and states continue to tighten movement restrictions, and it looks like this is going to be the new normal for quite some time.

2020 is certainly going to be remembered as the year we shifted to remote-working”. Companies still open for business are in varying shades of operation functionality — depending on how well they’ve been able to transition to work-at-home schemes.

Once the basics of remote-working are in place, some of the biggest challenges for supervisors and senior management include maintaining visibility and ensuring staff adhere to compliance requirements.


For these reasons, many of our clients consider voice recording and reporting as a base necessity.

CyRecord and CyReport are the two modules of our software that solve these problems.


Plus, they’re easy and cost-effective to install…


Installation — we can install these solutions remotely. Techs are not required on-site.

Investment — no upfront cost is necessary with our flexible subscription option.


Helpful Resources:

Subscription Pricing:
Whether you want a full-blown omni-channel contact centre, or just certain business applications (like CyReport or CyRecord), all our products are now available in a subscription package.

Subscriptions can be varied up and down depending on circumstances — which means your business can be flexible during these volatile times.

More info on our pricing selector page


Remote Working Information:
How CyTrack can help you get set up for remote-working without impacting customer experience


Take Our Communications Self Assessment:
See how you’re shaping up with our “Coronavirus Communications Readiness Assessment”