In our last email, we showed you how to check and improve your clients’ customer experience journeys by modelling successful organisations.

But there’s an even easier way to get the best results—simply use one or more of our 5 services.

In this email, get a quick overview of each of our services, along with answers to the top FAQs…
 

#1 What services do CyTrack offer?

CyTrack is delighted to offer the following services…

#2 What are CyTrack’s Consultancy Services?

With over 24 years of experience, a platform-agnostic strategy, and strong integration capabilities, we are uniquely able to provide independent input to help design the best customer experience solution for every organisation.


#3 How much do CyTrack’s Consultancy Services cost?

We provide free consultancy services—why not try us out? You have nothing to lose...


#4 What are CyTrack Systems Integration Services?

We help clients deliver efficient business processes and unified customer experiences via our powerful APIs and technical services.

Our CRM and application integration offer an economically viable way to engage with customers and provide specific targeted customer experiences, catering to individual needs and enabling a level of engagement never before possible.

We integrate with all major phone & CRM systems, as well as some more niche systems.

Best of all, because we’re platform-agnostic, you can integrate CyTrack with multiple platforms and systems at the same time.

[E.g. if you run two different phone systems and two different CRM systems across different locations, CyTrack will work across them all.]

Learn more about our out-of-the-box integrations here


#5 What are CyTrack’s Customisation Services?

Nimble and adaptive, our customisation services will tailor our software to your exact requirements. Our products possess granular feature, functionality and configuration sets.

While many companies are unable (or unwilling) to customise by design, it’s something we regularly do—and all in a timely manner!


#6 What are CyTrack’s Cloud Services?

CyTrack’s Cloud Services = Contact-Centre-As-A-Service.

We offer a subscription-based, hosted infrastructure and software services for a complete customer experience contact centre solution. Scalable from two persons to large enterprise groups.


#7 CyTrack Professional Services

From deployment & training to full after-sales support (including “moves, adds and changes”) our professional services bring the specialist to the product.

Our help-desk is contactable 24 hours per day, 7 days a week, and users can log a ticket or raise an issue at any time.

Our experience extends across thousands of clients in over 32 countries, from small businesses through large corporate and public sector organisations.

We know what works and what doesn't...

...how to avoid the pitfalls and headaches to ensure smooth operational transitions, and make customer experience technology provide a positive ROI in the shortest possible time.

Help yourself to our free consultancy services, arrange a demonstration or learn more about our products and services.