In our last email we highlighted the enormous benefits all phone system owners can get simply by adding our CyReport software to their system.
Today, discover how you can give your customers the added power of intelligent and customised real-time information, with our all new CyReport Business Intelligence Dashboard & Alert Management Centre.
We have already began rolling this out to our existing customers — and the feedback so far is nothing short of amazing…
"We love how each user can design their own dashboards."
"Having unlimited users means we have been able set up multiple wall boards for our different company divisions."
"Impressive. Being able to login anywhere and see what's happening in my call centres in real time is a big plus."
"Full control over your intelligence…
CyReport BI Dashboard is fully user-configurable — it lets YOU control exactly what YOU want to see and HOW it looks.
Choose the data you want to see, change the design, layout, and colours and then create thresholds, targets and alerts.
Simple.
"Features your customers will love…
Here are 8 things you should know about CyReport BI Dashboard...
At-a-glance real-time performance statistics
Desktop or Web Browser based for access anywhere
User-configurable drag and drop interface (per user)
Create unlimited profiles/layouts including contact centre wall boards
Set targets or thresholds and be alerted of statistical changes by playing a sound, changing a colour, by email and/or SMS
Multiple Graphs - Figure, Grid, Bar, Pie, Speedo
Data farm of statistics from CyReport™, CyRecord™, CyCX™, CyCall™ or CyLive™ according to applications installed
Can be configured to external databases for additional data presentation
"An intelligent upgrade…
Adding our CyReport Business Intelligence Dashboard & Alert Management Centre to your customers reporting means they will be able to quickly and easily act on real-time information to rapidly improve their business performance.
