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Evolve CX Silver
Outbound CC
I want to boost our outbound customer contacts – telemarketing, surveys and more
Outbound Contact Centre solution for proactive customer connections, dashboards, reporting and innovative PC based desktop software for your people
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$149[1]
Per User / Month*
- Get Started
- 100 ext
- 10
- 50
- 1
- Optional
- Optional
- —
- Optional
- Optional
- Optional
- 1
- 1
- Optional
- Optional
- —
- —
- —
- —
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- —
- —
- —
- —
- —
- —
- —
- —
- —
- —
- Optional
- —
- —
- —
- —
- —
- Get Started
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Evolve-CX Gold
Inbound CC
I want to take our customer service to the next level with inbound call routing and management
Inbound Contact Centre for businesses to deliver smart call routing, dashboards, reporting and innovative PC based desktop software for your people
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$149[1]
Per User / Month*
- Get Started
- 100 ext
- 10
- 50
- 1
- Optional
- Optional
- —
- Optional
- Optional
- Optional
- 1
- 1
- —
- —
- —
- —
- —
- —
- —
- 3
- Optional
- —
- —
- —
- Optional
- —
- Optional
- —
- Optional
- —
- —
- Optional
- Get Started
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Evolve CX Platinum
Omni Channel
I want both inbound and outbound management and to communicate with my customers in many ways not just the telephone
Omni Channel blended In and Outbound Contact Centre transforms your contact centre to the best customer experience solution
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$199[1]
Per User / Month*
- Get Started
- Unlimited
- 10
- Unlimited
- 1
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- 3
- 3
- Optional
- Optional
- 3
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- —
- Optional
- Get Started
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Evolve-CX Diamond
Omni-Channel CC
I want to deliver advanced services for our customers experience and make our business processes more efficient
Fully featured Omni Channel CX solution with blended In and Outbound Contact Centre with optional add-ins of powerful CX features to deliver your unique customer experience
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$270[1]
Per User / Month*
- Get Started
- Unlimited
- 10
- Unlimited
- 1
- Optional
- Optional
- Optional
- Optional
- Optional
- 5
- 5
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Get Started
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Evolve-CX Titanium
Omni-Channel CC
I am experienced in contact centre services and I want to build automation, self-service and AI for a unique customer experience
Your ultimate Omni Channel CX solution with blended In and Outbound Contact Centre and the most advanced features selectable to evolve your business to the next level
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$320[1]
Per User / Month*
- Get Started
- Unlimited
- 10
- Unlimited
- Unlimited
- Optional
- Optional
- 5
- 5
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Optional
- Get Started
Notes
- [1]Prices exclude applicable taxes
- [2]Only available on Panasonic
- [3]Features according to PBX or VoiP platform functionality
- [4]Subject to extra usage-based charges
- [5]Please check for integrations available
- [6]Need to specify number of agents/channels
- [7]According to application compatibility
- [8]Requires voice recording
- [9]Requires CyDesk and CyReport
- [10]Requires CyDesk, CyReport and CyRecord
- [11]Requires CyReport
- [12]In beta, please apply
- [13]Subject to configuration fees
- [14]Storage costs apply
We understand that every business has unique requirements, so we can also tailor a plan to meet your specific needs.
*Prices are based on a 24-month agreement, paid monthly. Discounts available for annual payment agreements. Competitive call costs are charged in addition to the above prices and terms and conditions apply.