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CyTrack All-In-One Cloud Telephony & Contact Centre Solution
CyCX Connect – Inbound Omni Channel Contact Centre
CyCall – Outbound Proactive & Telemarketing Contact Centre
CyDesk – Unified Communications & CRM integration
CyRecord – Voice & Screen Recording
CyRecord Insight – Speech Analytics
CyReport – Call Reporting & Dashboards
CyCoach – Workforce Optimisation & Quality Monitoring
CyLive – Interactive Voice Response (IVR)
CyRecord Speech – Speech Cognitive Services
CySMS – SMS Services
CyChat Web Chat
CyCX AI – Artificial Intelligence
CyCX Web Connect – Call Tracking & Web Ad Analysis
CySocial – Social Media Integration
CySurvey – Telephony Customer Satisfaction Surveys
CyCX WFM – Workforce Management Services
CyPulse – Application & Services Monitoring Solution
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CyTrack for Small Medium Business
CyTrack for Corporate/Enterprise
CyTrack for Government
CyTrack for Reseller/Partner/OEM
CyTrack for 3rd Party Applications
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