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Powerful Solutions For Microsoft Teams

  • Call Reporting & Analysis
  • Voice & Screen Recording
  • Collaborative Omnichannel Contact Centre
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CyTrack's Modular Approach For Microsoft Teams
Embrace the future of business communication with Microsoft Teams & CyTrack CyCX Connect Omnichannel Contact Centre

Microsoft Teams + CyTrack CyCX a Best-In-Class UCaaS & CCaaS solution accommodated for the cloud environment. Microsoft Teams provides agility, flexibility and simplicity on top of Microsoft's proven technology of leading business communications, integrated with CyTrack’s Award Winning Customer Experience & Collaboration Contact Centre Cloud Solutions.

Whatever your business size, future-proof your systems with our scalable cloud solution that allow your team to work from anywhere.

Microsoft Teams - Adoption

Microsoft Teams keeps growing
Microsoft Teams Keeps Growing

The adoption and expansion of businesses using Microsoft Teams has been unstoppable, driven by both the pandemic and the growth in widespread work from home.

In April 2021 Microsoft stated it now has 145 million people using its Microsoft Teams communications app.

This is another increase of 26 percent since Microsoft revealed Teams usage had jumped during the pandemic to 115 million daily active users in October 2020. Usage of Teams keeps spiking.

Work from home, video conferences and collaboration via Microsoft Teams is clearly here to stay. Benefits in reduction in travel costs and risks, plus features such as presence visibility, notifications, team workspaces, video, conferencing and screen sharing. All added together means workers collaborate on a single platform that is available from wherever they are.

*Financial Times interview: Satya Nadella

CyTrack — Your Microsoft Trusted ISV Partner
CyTrack — Your Microsoft Trusted ISV Partner

CyTrack has a long relationship with Microsoft and is a Microsoft certified Gold Application Development, Gold Application Integration Partner, and Silver Cloud Platform Competency Partner putting us in the top 1% of elite technology providers. Our Engineering & Support Teams are sponsored by CyTrack with in-work training time to meet and achieve Microsoft certifications at their relevant levels.

We’ve worked with Microsoft since 1995 specialising in communications technology. Customers all over the globe have trusted us to deploy leading-edge solutions into Microsoft environments. You’re in safe hands, however complex your vision.

Pip Marlow, Managing Director, Microsoft Australia congratulated the CyTrack team on their success:

"These awards represent the best and brightest of our Partners who are working every day to help transform Australian businesses with Microsoft technology. It's great to see such powerful examples of innovative excellence in our Partner community."

Empower your business with CyTrack + Microsoft Teams communications solution
Empower your business with CyTrack + Microsoft Teams communications solution

One intuitive platform. Endless possibilities. Drive team productivity with voice, video and team messaging software. Empower your workforce with a cloud communications solution they can access anywhere in the world.

Deliver tailored customer experiences on any channel with the CyTrack Collaborative Omnichannel Contact Centre, Engage Voice and Engage Digital solutions. Activate offices and reach out to customers and team members on the other side of the world in seconds. Do this and more, at any time, anywhere, on any device.

One solution, limitless capabilities

From click-to-dial functionality to one-click video conferencing, every employee can access the same must-have digital tools through a unified platform that works seamlessly across office sites and mobile devices.

Simplify Business Operations

Combining Microsoft Teams with CyTrack transforms the platform so you can integrate the software your business already relies on into your communications system. Integrate more than 100 leading business apps – as well as your company’s existing in-house solutions – straight out of the box. Or create customised integrations and apps to suit your business’s unique needs.

CyTrack is compatible with Salesforce, Microsoft CRM, Freshworks, Zoho CRM, Netsuite, GoldMine, Pipedrive, simPRO, Vertafore, Xplan, MYOB – along with many other leading apps.

Microsoft Teams & CyTrack Solution Overview