CyTrack is a proud Panasonic Gold PSDN Partner, globally
Working together with Panasonic, CyTrack offers a seamless integration between customer experience technology and Panasonic's business communication servers. This unity allows businesses to respond efficiently to customers across a broad range of channels.
Leveraging a user-configurable interface, businesses using Panasonic telephony hardware can set targets or thresholds, track performance in real-time and better predict key business outcomes by leveraging actionable data. The combined package delivers powerful metrics that help businesses increase productivity and customer service, grow profitability by tracking and controlling costs and improve employee accountability.
We're proud to partner with CyTrack to deliver actionable measurement tools and real-time information paired with best-in-class telephony systems that will improve efficiency and performance for our customers, ensuring they better measure key business metrics and meet their unified communications goals.
Oliver Bodden - Product Manager of Unified Communications.
Panasonic System Communications Company of North America
CyTrack Customer Experience Solutions are available in software and hardware models through Panasonic's authorized unified communications distributors and are compatible with Panasonic business communication servers.