Become a CyTrack partner

Our partnership means your opportunity

CyTrack is a channel-focused organisation. We provide profitable CyTrack partner margins on all our products and assist you with a range of partner services to help you from initial customer enquiry and requirements gathering, demonstrations, and comprehensive project management to complete after-sales technical coverage.

Partner benefits include:

  • Profitable commissions
  • No partner fees, no quota commitments
  • Dedicated Partner Manager
  • High level of pre-sales engagement
  • Full suite of online training for sales and technical
  • Range of sales, marketing, and technical material available
  • Project management, deployment & training services
  • After-sales support services

High level of pre-sales engagement

Our pre-sales specialists are available to assist CyTrack partners with any customer enquiry and solution requirement.

We will help you all the way, and we can talk to the customer directly or work through you, our partner. We provide you pricing proposals with suggested retail prices and your buy prices for products and services, brochures, and associated materials and where applicable, our Statement of Conformance addressing documented requirements.

Full suite of online training for sales and technical

Our online e-learning portal provides session orientated product training for both sales and technical requirements. Self-paced training labs with guidance via movies, slides and downloadable material deliver learning in an engaging format. In addition, we provide specialised training not for resale internal use licenses so you can follow the labs and install the products live in your offices.

Instructor Lead Virtual deep-dive technical training courses

For partners who wish to pursue advanced training in a virtual classroom setting, it is a prerequisite that the team must complete their assigned self-paced online labs before the virtual classroom sessions. The virtual classroom technical training courses deliver hands-on experience from contact centre planning to deployment, training, and troubleshooting.

Project management, deployment and training

The CyTrack service aims to arrive at a successful go-live transition for your customer, making sure we meet all their requirements as identified during the sales and consultation stages while keeping all stakeholders up to date informed throughout the entire process.

Purpose of our process

The process allows us to achieve the desired solution whilst foreseeing as many risks and problems as possible and enabling us to plan accordingly, mitigating potential risks and uncertainties and ensuring the smoothest possible deployment.

After-sales support services

Many CyTrack partners prefer to outsource their services, so there is a need for well-resourced support facilities to meet the demand and ensure the highest levels of service. In addition, continual communication and information sharing are critical, and we embrace high-quality collaboration applications to ensure we meet our partners' goals.

Online support portal

Our online support portal allows our partners and clients to create their support request tickets and review the progress of existing tickets online.

Become a partner today — simply complete the form below...