How To Make The Transition From On-Premise To A Cloud Contact Centre
November 24, 2020
With the advent of ever faster and more reliable cloud technologies, it’s no secret that cloud contact centres are the […]
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CyTrack Wins ‘Mayors Innovation Award’ in Gold Coast Business Excellence Awards 2020
October 5, 2020
Mayor's Innovation GC Award Sponsored by City of Gold Coast The Mayor's Innovation GC Award accolades businesses that have applied […]
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Simple But Smart Business Transformations?
September 21, 2020
Without a doubt, COVID-19 has meant a lot of upheaval for the majority of companies and organisations worldwide. For most, […]
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Telephony & Omni Channel Communication Integration With Dynamics 365
August 18, 2020
Take your customers to the next step on the customer experience journey with cloud-based omnichannel communications. Transition to the cloud […]
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COVID-19 Part 2 — Be Prepared
July 21, 2020
Are you ready for what's next? Over the last few months, we have spoken with our customers on how they […]
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COVID-19, the New Normal Customer Experience is King
May 18, 2020
Powered by contact centre technology COVID has brought around an essential elevation in the importance of the contact centre for […]
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