Cookies and Other Tracking Technologies:

We and our authorized partners may use cookies and other
information gathering technologies for a variety of purposes. These
technologies may provide us with personal information, information about
devices and networks you utilize to access our Websites, and other information
regarding your interactions with our Websites. For detailed information about
the use of cookies in the Websites, please read and review our Cookie Policy

We partner with third parties to manage our advertising on
other sites. Our third-party partners may also use technologies such as cookies
to gather information about your activities on our Websites and other sites in
order to suggest advertisements based upon your browsing activities and
interests. If you wish to not have this information used for the purpose of
serving you interest-based ads, you may opt-out by clicking here for Google and
clicking here for Facebook (or if located in the European Union you may opt-in the
use of cookies, by clicking here for Google and clicking here for Facebook).

Web beacons, tags and scripts may be used on our Websites or
in email or other electronic communications we send to you. These assist us in
delivering cookies, counting visits to our Websites, understanding usage and
campaign effectiveness and determining whether an email has been opened and
acted upon. We may receive reports based on the use of these technologies by
our third-party service providers on an individual and aggregated basis.

We use Local Storage Objects (“LSOs”) such as HTML5 to store
content information and preferences. Various browsers may offer their own
management tools for removing HTML5 LSOs. Third parties with whom we partner to
provide certain features on our Websites or to display advertising based upon
your Web browsing activity use LSOs such as HTML5 and Flash to collect and
store information. For further information on how to manage Flash LSOs please
click here.


As is true with most websites and services delivered over
the Internet, we gather certain information and store it in log files when you
interact with our Websites and Services. This information includes internet
protocol (IP) addresses as well as browser type, internet service provider,
URLs of referring/exit pages, operating system, date/time stamp, information
you search for, locale and language preferences, identification numbers
associated with your devices, your mobile carrier, and system configuration
information. Occasionally, we connect personal information to information
gathered in our log files as necessary to improve our Websites and Services. In
such a case, we would treat the combined information in accordance with this


We collect analytics information when you use the Websites
to help us improve them. We may also share anonymous data about your actions on
our Websites with third-party service providers of analytics services.

Social Media Widgets:

The Websites include social media features, such as the
Facebook Like button which may collect your Internet protocol address, which
page you are visiting on the Websites, and may set a cookie to enable the
feature to function properly. Social media features and widgets are either
hosted by a third party or hosted directly on the Websites. Your interactions
with these features are governed by the privacy statement of the companies that
provide them.

Cookie Policy

1. Intro

This Cookie Policy (“Policy”) explains that we believe in
being open and clear about how we use your information. In the spirit of
transparency, this Policy provides detailed information about how and when we
use cookies on our Websites. For the purposes of this Policy, the term,
“Websites”, shall refer collectively to as
well as the other websites that CyTrack Intelligence Systems Pty Ltd.
(“CyTrack”) operates and that link to this Policy.

2. Does CyTrack use Cookies?

Yes. CyTrack and our marketing partners, affiliates, and
analytics or service providers use cookies and other technologies to ensure
everyone who uses the Websites has the best possible experience.

3. What is a Cookie?

A cookie is a small text file that is placed on your hard
drive by a web page server. Cookies contain information that can later be read
by a web server in the domain that issued the cookie to you. Some of the
cookies will only be used if you use certain features or select certain
preferences, and some cookies will always be used. You can find out more about
each cookie by viewing our current cookie list below. We update this list
quarterly, so there may be additional cookies that are not yet listed. Web
beacons, tags and scripts may be used in the Websites or in emails to help us
to deliver cookies, count visits, understand usage and campaign effectiveness
and determine whether an email has been opened and acted upon. We may receive
reports based on the use of these technologies by our service/analytics
providers on an individual and aggregated basis.

4. Why does CyTrack use

When you visit our Websites, we may place a number of
cookies in your browser. These are known as First Party Cookies and are
required to hold session information as you navigate from page to page within
the website. For example, we use cookies on our Websites to understand visitor
and user preferences, improve their experience, and track and analyse usage,
navigational and other statistical information. You can control the use of
cookies at the individual browser level. If you elect not to activate the
cookie or to later disable cookies, you may still visit our Websites, but your
ability to use some features or areas of the Websites may be limited.

5. How to disable Cookies

You can generally activate or later de-activate the use of
cookies through a functionality built into your web browser. To learn more
about how to control cookie settings through your browser:

Click here to
learn more about the “Private Browsing” setting and managing cookie settings in

Click here to
learn more about “Incognito” and managing cookie settings in Chrome;

Click here to
learn more about “InPrivate” and managing cookie settings in Internet Explorer;

Click here to learn
more about “Private Browsing” and managing cookie settings in Safari.

If you want to learn more about cookies, or how to control,
disable or delete them, please visit for
detailed guidance. In addition, certain third party advertising networks,
including Google, permit users to opt out of or customize preferences
associated with your internet browsing. To learn more about this feature from
Google, click here.

Many jurisdictions require or recommend that website
operators inform users/visitors as to the nature of cookies they utilize and,
in certain circumstances, obtain the consent of their users to the placement of
certain cookies.

The Websites include third party social media features, such
as the Facebook Like button, and third-party widgets, such as the ‘Share This’
button or interactive mini-programs that run on the Websites. These features
may collect your IP address, which page you are visiting on the Websites, and
set a cookie to enable the feature to function properly. Your interaction with
these features is governed by the privacy policy of the third-party company
providing it.

We may use any of the following categories of cookies on the
Websites as detailed below. Each cookie falls within one of the four following

Cookie Name Provider Purpose Expiry
1) Necessary
Wfvt_ Wordfence Cookie set by Wordfence Security WordPress plugin which notes information about your general geographic location to improve website security. Session
test_cookie DoubleClick Ad Services/ Google Used to check if the user’s browser supports cookies Session
_zendesk_session ZenDesk Hold session information for root access applications. Session
_zendesk_shared_session ZenDesk Holds session information for sharing across Zendesk applications. Session
_help_center_session ZenDesk Sessions for Support Portal Guide. Session
_zendesk_authenticated ZenDesk Authenticates a user when logged in Session
ASP.NET_SessionId CyTrack Chat tool Session
2) Preference
_zendesk_cookie ZenDesk Arbitrary, non-PII settings usually for preferences 20 years
3) Statistics
_ga Google Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years
_gid Google Google Analytics: Used to distinguish users from one another. Session
_gat Google Google Analytics: Used to throttle request rate Session
4) Marketing
NID Google Google ad personalisation Browser session to 6 Months
IDE DoubleClick Ad Services/ Google Used to identify a browser for advertising purposes and tracking performance and preferences. 2 Years
6. Cookies Subject to Change

The content of this Policy is for your general information
and use only. These cookies are subject to change without notice. You
acknowledge that this information may contain inaccuracies or errors and is
subject to change and we expressly exclude liability for any such inaccuracies
or errors to the fullest extent permitted by law.

8. Updating This Policy

If there are any material changes to this Policy, you will
be notified by the posting of a prominent notice on our Websites prior to the
change becoming effective. We encourage you to periodically review this page
for the latest information on the Policy. Your continued use of the Websites
constitutes your agreement to be bound by such changes to this Policy. Your
only remedy, if you do not accept the terms of this Policy, is to discontinue
use of and access to the Websites.

Last updated 12 May 2018

Version CQT392-1-050621